Policies

You may cancel your Writing Center appointment through the online scheduler. Appointments can be cancelled up to 24 hours before your conference time.  

If you need to cancel within 24 hours of your appointment start-time, call 212-854-8941 immediately, or email writing@fska.net. If you do not hear back from the Writing Center, it means we have not yet received your message by the time of the appointment; this is fine. The Fellow will call you at the appointment time and you can let them know that you will not be able to attend the conference.

Do note, that cancelling within 24-hours may lead to you being marked as a “no-show”.

If you do not show up to your appointment in the Writing Center or cancel with less than 24 hours notice, it is counted as a "No-Show." If you are marked as a No-Show, you will not be permitted to use the Writing Center for the remainder of the semester.

Exceptions may be made if you have an emergency and have notified the Writing Center (212-854-8941; writing@fska.net) before your appointment time.

Writing Fellow appointments in the Writing Center are an hour long. Almost always the Writing Fellow and student will use the full hour allotted for each appointment. Please plan to be on time, if not a few minutes early. Similarly, do not make an appointment if you have to leave early for another commitment -- plan to put aside the full hour.

If you are 5 minutes late for your appointment, the Writing Fellow will call you to confirm whether you are still coming.  If you have not arrived 10 minutes after the start time of your appointment, the Writing Fellow will begin calling students from the Waitlist, and you will be marked as a No-Show.

If the appointment time you wanted to reserve is unavailable, you can add yourself to the Waitlist by clicking on the picture of a clock in the top-left corner of that day's schedule.  

If you are on the waitlist, you will receive an automatic email notifying you when an appointment has been cancelled.  In addition, if a Writing Fellow has a No-Show appointment, the Writing Fellow will call or text students from the Waitlist (starting at the top of the list and working her way down) to come to the Writing Center for an appointment immediately.

If you have a Writing Center appointment through the Waitlist, please remove yourself from the Waitlists for other days of the week, and cancel any other reservations you may have made so that another student can take your spot.

If you receive a text message from the scheduler alerting you to a recently opened appointment, please do not reply with text or call to that message. The only way you can secure that appointment is by going online and booking it the same way you would with any appointment.